Refund policy

✨ WildRoots Crystal Co — Refund Policy ✨

🌿 Crystal Uniqueness & Natural Beauty

Every crystal at WildRoots Crystal Co is a natural work of art, formed over thousands of years. Because of this, each piece carries its own personality, energy, and beauty.

For listings without variants, the photos shown are representative examples of the style, quality, and energy of the crystals in that collection. You will receive a piece of similar beauty and character, but not the exact one pictured.

For listings with variants, the crystal shown in the variant photo is the exact stone you will receive.

Natural features such as rainbows, inclusions, veils, texture, color variations, and unique shaping are celebrated as part of each crystal’s authenticity. These characteristics are not considered flaws — they are what make your piece truly one‑of‑a‑kind.

🚫 All Sales Final

All purchases from WildRoots Crystal Co are final sale.

We do not offer:

Refunds

Returns

Exchanges

Order cancellations once processing has begun

This applies to all orders, including cases of buyer’s remorse, ordering the wrong item, or changing your mind.

Because crystals are unique and energetically sensitive, we cannot restock or resell them once they leave our care.

🪬 Energetic Integrity

Crystals absorb energy.

To ensure every piece arrives to its new home energetically clean and aligned, we cannot accept returns or exchanges under any circumstances.

📄 Agreement

By placing an order with WildRoots Crystal Co, you agree to all terms listed in this Refund Policy.

Policies may be updated at any time to better protect our customers and our business.